Maximize Your Profits
Minimize Your Hassle
We handle the loads, negotiate top paying rates, and keep your wheels moving so you can focus on the
road
Privacy Policy
1. Introduction
Welcome to Freightmax Dispatch, a division of Man Ventures LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our dispatch services. By accessing or using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information to provide and improve our dispatch services. The types of data we collect include:
- Personal Information : Name, phone number, email address, business name, and DOT/MC number.
- Operational Data: Load details, pickup and delivery locations, carrier preferences, and dispatch history.
- Financial Information: Payment details, invoicing records, and billing information.
- Technical Data: IP address, browser type, device information, and browsing activity on our website.
3. How We Use Your Information
We use the information collected for the following purposes:
- To facilitate dispatching services, including load matching and communication with shippers and brokers.
- To process invoices and payments securely.
- To improve customer experience by analyzing usage patterns and feedback.
- To communicate with you regarding dispatch updates, service changes, or important notices.
- To ensure compliance with legal and regulatory obligations.
4. Information Sharing and Disclosure
We do not sell or rent personal information. However, we may share information with:
- Brokers and Shippers: To arrange and manage dispatch services.
- Payment Processors: To handle financial transactions securely.
- Legal Authorities: When required by law, court order, or to enforce our policies.
- Service Providers: Including IT support, cloud storage providers, and marketing agencies that help improve our services.
5. Data Security
We take data security seriously and implement appropriate safeguards to protect personal information. These measures include:
- Secure servers and encryption for sensitive data.
- Restricted access to personal information within our company.
- Regular security audits and system monitoring.
Despite these efforts, no online platform can be 100% secure. We encourage you to take precautions, such as using strong passwords and keeping your credentials confidential.
6. Your Rights and Choices
You have the right to:
- Access your personal data and request a copy of the information we hold.
- Update or correct inaccuracies in your personal information.
- Request deletion of your data, subject to legal or contractual obligations.
- Opt-out of marketing communications at any time.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our dispatch services.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce our agreements.
Once the retention period expires, data is securely deleted or anonymized.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for their privacy policies or data practices. We encourage users to review the privacy policies of external sites before providing any personal information.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in regulations or business practices. Updates will be posted on our website with the revised effective date. Continued use of our services after policy updates signifies your acceptance of the changes.
11. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: info@freightmaxdispatch.com
Phone: 201-210-2480
Address: 30 N Gould St Ste R
Sheridan, WY 82801